Privacy Policy

Introduction

At Traversei ("Traversei", "our", "we", or "us"), we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we handle data collected through our website (traversei.com), mobile apps, and related services (collectively referred to as the "Platform"). Our Platform serves as an AI-powered travel planning and booking solution, enabling users to create, share, and book travel experiences including itineraries, flights, accommodations, and travel packages.

Scope and Agreement

This document details our commitment to protecting your privacy and explains our data practices. Note that this policy applies exclusively to our Platform and does not cover third-party services or websites, which are governed by their respective privacy policies.

Personal Information We Collect

Browsing Information

You do not need to provide us with any information just to view the Site. However, if you do provide us with information, we will use it as outlined below.

Information You Provide to Us

• Contact and account information, such as your first and last name, email address, phone number and password
• If you create an account or log into the Service using third-party services, such as Google, we will receive personal information about you as permitted by your profile settings
• Travel program memberships, including frequent flyer accounts and hotel loyalty program memberships
• Information about your reservations for flights, lodgings, vacation packages and other travel-related products and services
• Payment information needed to complete transactions, including name, payment card information, and billing details
• Content and metadata of any messages you send using the Service
• Communications that we exchange, including survey responses and feedback
• Interests and preferences that help us customize your experience

Automatic Data Collection

We and our service providers automatically collect:

• Device data such as operating system, browser type, screen resolution, IP address, and location information
• Online activity data including pages viewed, navigation paths, and interaction patterns
• Usage statistics and access timestamps
• Performance and error data

Data Collection Technologies

We use the following tools for automatic data collection:

• Cookies: Text files that help identify browsers and store preferences
• Local storage technologies: HTML5 and similar solutions for enhanced functionality
• Web beacons: Also known as pixel tags or clear GIFs, used to track webpage and email engagement

How We Use Personal Information

Service Operation

• Providing and operating our travel planning and booking services
• Processing your transactions and reservations
• Managing your account and preferences
• Responding to your requests and providing support
• Sending service-related communications

Platform Improvement

• Analyzing usage patterns to enhance our services
• Developing new features and functionality
• Maintaining platform security and preventing fraud
• Personalizing your experience
• Training our AI systems while protecting privacy

Compliance and Protection

• Meeting legal obligations and responding to legal requests
• Enforcing our Terms of Service
• Protecting rights and preventing unauthorized access
• Investigating and preventing suspicious activities

Communication Consent

Electronic Communications

By using our services, you consent to receive:

• Service updates and notifications
• Booking confirmations and travel alerts
• Marketing communications (with opt-out option)
• Security alerts and account notifications

How We Share Personal Information

Service Providers

• Travel service providers for bookings and reservations
• Payment processors for secure transactions
• Cloud storage and hosting providers
• Analytics and security services
• Customer support platforms
• AI technology providers for service optimization

Other Sharing

• Legal compliance and regulatory obligations
• Business transactions (mergers, acquisitions, etc.)
• Professional advisors and consultants
• Law enforcement when legally required

Third-Party Login and Social Networking Services

We support login through various social platforms and may receive information as permitted by your privacy settings on those services. When you connect social accounts, we only access authorized information and handle it according to this privacy policy.

Your Privacy Rights and Choices

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Control cookie settings and tracking preferences
• Request data portability
• Restrict or object to processing
• Withdraw consent for specific uses

Security Measures

We implement comprehensive security measures including encryption, access controls, regular audits, and employee training. While we strive to protect your information, no online platform can guarantee absolute security.

International Data Transfers

We may transfer your information internationally, ensuring appropriate safeguards through data processing agreements and Standard Contractual Clauses. We comply with applicable data protection laws for international transfers.

Age Restrictions

Our Service is not intended for individuals under 18. We do not knowingly collect information from minors. If we learn we have collected information from a minor, we will take steps to delete it.

Changes to This Privacy Policy

We may update this policy periodically. We will notify you of material changes by posting the updated policy and updating the effective date. Continued use of our Service after changes indicates your acceptance of the updated policy.

Contact Information